In order to outline the impacts of the internet on the conduct of business by PC World Business, it is imperative to explain some terms that have a bearing on how information is collected, processed and used in an organisation. Information and communication technology (ICT) is the technological realm which deals with the use of computers and computer-based programs for the conversion, protection, processing, transmission and retrieval of information. In short, it can be defined as the use of computers and software to manage data (About.com, n.d). On the other hand, information systems are the means by which people and organisations, utilising technologies, gather, process, store, use and disseminate information (UK Academy for Information Systems). In the same vein, management information systems (MIS) deals with planning for, development, management and use of information technology to help people perform the tasks related to information processing and management (Haag, Cummings amp. Dawkins 2000). Three key resources from this definition are information, information technology and people. There are various functions that a knowledge worker must undertake to ensure that the organisation maximises its. Perhaps, the most visible and explosive information technology tool is the internet. The internet is basically a network of networked computers all over the world (Haag, Cummings amp. Dawkins 2000). Indeed, the advent of the internet brought about dramatic changes in the processing and dissemination of information.