Literature

Models and Theories of Change Review

It broadens the scope and brings forth new challenges, particularly related to Human Relationship Management. It generates new problems that need to be understood and handled with care. It broadens the scope and brings forth new challenges, particularly related to Human Relationship Management. It generates new problems that need to be understood and handled with care.
3 The Problem The major issue is the dynamism this will bring in to an otherwise static function of website management. Under B2C environment there will be a need to train the employees to respond to clients in a different way to satisfy their demands and to offer satisfactory support that may be required from time to time.
4 Literature Review The literature review will attempt to cover various models to handle change management as suggested by different writers and will try to find their applicability in the Disney case. A Diagnosis Having decided to change to a new vision and mission statements, the organization faces the crucial stage of managing the change in terms of human resources.
However, prior to taking any step in this direction, there is a need for organizational diagnosis, which has been described by Posma and Kok (1999) as being the research of the functioning of an organization. It is argued that such a diagnosis should be done for the whole organization and not just the individual components, as otherwise, the larger picture will remain incomplete (Nadler &amp. Tushman 1980). B Diagnostic Models An organization can be examined from different perspectives. There are a number of diagnostic models that provide many different views, emphasizing a variety of aspects, but in the end a complete picture emerges.
4.1 PEST Model. PEST stands for Political, Economic, Socio-Cultural and Technological analysis (Armstrong. M. A 2006). This is essentially composed of external factors that affect a company.&nbsp. Normally, a company has no control over these events and has to adapt itself to these external circumstances (PEST).&nbsp.

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