Management

Behaviour Management and Organisational Behaviour

Considering the fact that organisations, groups, and teams work towards a common goal through collective efforts of all individuals, every individual needs to adapt him/herself to the situations in order to fulfil these roles. Situations may be related to the achievement of a goal or task and/or even hurdles that may crop up while trying to accomplish the goal or task.

Robbins (2001) elaborates on various factors that influence the behaviour of people including knowledge, skills, abilities, and personality characteristics. in addition, formal roles/position, workgroups, norms, and group status, size, composition and degree of cohesiveness also shape behaviour of people at different levels. For instance, group members’ behaviour is powered by factors such as performance evaluation, rewards and recognition attached to their behaviour with respect to performance and attitude (Robbins, 2001).

Leaders, by virtue of their position, have different kinds of responsibilities at different levels. For instance, leadership at the front line level is meant to guide and/or train the front line employees, monitor their performance and provide appropriate feedback. identify gaps in terms of performance, relationships, and process. and, other responsibilities related to the job like analysis, customer satisfaction, reporting etc. Leadership role at managerial level is responsible for, in addition to these, other activities such as client relationship management, process performance and improvement, audit and compliance etc. At levels higher than these, usually, leadership is involved in formulating strategies and measuring their effectiveness. framing policies related to human resources, organisational structure and systems, ethical and legal obligations etc. and, measuring and monitoring organisational performance and efficiency.

Organisational groups are formed on the basis of specific tasks to be accomplished. these groups&nbsp.include individuals having the skills required for the task.&nbsp.

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